Frequently Asked Questions
Everything you need to know about precision cooking and Anova.
What is sous-vide cooking and how does it work?
Sous-vide is a cooking technique that involves vacuum-sealing food in a bag and cooking it in a precisely regulated water bath. This method ensures consistent, restaurant-quality results that are impossible to achieve through any other cooking method.
How long does shipping take for Anova products?
Standard shipping typically takes 3 to 7 business days within the United States. Once your order ships, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 100-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 100 days of the delivery date for a full refund.
Do Anova Precision Cookers come with a warranty?
Yes, all Anova Precision Cookers come with a 2-year limited warranty that covers any defects in materials or workmanship under normal use.
Which vacuum sealer bags are compatible with Anova?
While we recommend Anova Precision Bags for the best results, our Precision Cookers work with any food-grade, BPA-free vacuum sealer bags or heavy-duty resealable silicone bags.
Does the Anova app work with all models?
The Anova Culinary app is compatible with all Bluetooth and Wi-Fi enabled Precision Cooker models, allowing you to monitor and control your cook from your smartphone.