Returns & Exchanges
At Anova Culinary, we stand behind our precision cooking products with a 100-day money-back guarantee to ensure you are completely satisfied with your kitchen experience. If you are not happy with your purchase for any reason, you can return it for a full refund within 100 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.
Pack Your Device
Securely place your Anova cooker and all original accessories back into their original packaging to prevent damage during transit.
Receive Your Refund
After our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing